|
Operating Hours
Sunday 7:30 PM PST
through
Friday 7:30 PM PST
Telephone Numbers
(US) 800–485–4340
(UK) 44 208 114 938 |
| |
|
|
Support
|
| |
Ketera Support Services Professionals are available to provide assistance to Ketera Program Administrators during operating hours. If you are an end–user who is having problems logging in, or if you have a question, please contact your Ketera Program Administrator.
For your convenience, we have implemented several communications channels: the Ketera Customer Center, e–mail, and phone. You can track your case status and progress online by logging into your account below.
Customer Center
The Ketera Customer Center provides Ketera Program Administrators with a secure internet destination that delivers up–to–date information about your cases. It is your online resource for interacting with Ketera Support Services.
E–mail Your Inquiry
You may e–mail us at customerservice@ketera.com
During normal operating hours, you will receive confirmation of receipt and case creation within 4 business hours.
Phone
You may call (US) 800–485–4340 or (UK) 44 208 114 9380 from Sunday 7:30 PM PST through Friday 7:30 PM PST.
If you are calling regarding an open case, please have your case number ready.
|
|
|
|
