Consumer Services industry is undergoing dramatic changes. Consumers are price sensitive and are demanding better results from their spending; local entrepreneurs are challenging the established firms and franchises; and new technologies that may reinvent the original methods of service delivery. For example, in the world of carpet cleaning services, a provider needs to provide high quality of service at times that are convenient for customers using high quality chemicals at competitive prices. Personnel and supply costs are the two key cost elements in this business model. As a result larger business services firms are responding to these fundamental changes in their industry by ensuring that they leverage their buying power to get the business supplies at the lowest cost. Streamlined corporate spend is a key element of that strategy.
Ketera provides services companies with the applications and services needed to control and reduce corporate spending at a low cost of ownership. Its on demand suite includes applications for spend analysis, sourcing, contract management, e–procurement, and payment & reconciliation. The combination of these hosted applications along with services such as implementation, supplier enablement and system administration has allowed leading organizations such as ServiceMaster and On Assignment to streamline their corporate spend and reduce their overall costs. |
