Convergys to Implement Single Global Instance of Ketera Strategic Sourcing and Procure-to-Pay Solutions

Santa Clara, Calif., November 13, 2007 - Ketera, the leading provider of On Demand Spend Management solutions, today announced that Convergys Corporation (NYSE: CVG) has selected Ketera′s Enterprise Spend Management suite to help it achieve best in class procurement results across its global operations. Convergys will implement Ketera Spend Analysis, Sourcing, Contract Management, Procurement, and Invoice Management solutions to fully leverage enterprise buying power, improve procure-to-pay effectiveness and implement stronger internal controls.

As the global leader in relationship management, Convergys serves clients in more than 70 countries speaking nearly 35 languages. Convergys′ clients include many of the world′s leading companies in various industries including communications, financial services, technology, and consumer products. With interest in enterprise-class, on demand spend management offerings increasing, leading companies like Convergys are turning to Ketera′s compelling low-risk solutions to expand spend under management and drive responsiveness into core procurement processes.

"Ketera′s suite of spend management solutions will help Convergys standardize our procurement best practices on a single, web-based solution that′s easy to use and requires no training," said Frank Dimos, vice president of corporate finance, Convergys. "Their Software-as-a-Service solution will help us deploy quickly and decrease time-to-value without the large up-front investment and additional infrastructure and administration overhead of traditional on-premise applications."

Convergys will rely on Ketera′s high-availability, ultra-secure spend management platform to help support its growing procurement needs, enabling internal resources to focus on high value-add functions. By helping Convergys efficiently rationalize its supplier and commodity base, Ketera will also play an important role in the business value Convergys delivers to its customers.

"Ketera′s fundamental value proposition allows customers like Convergys to spend less time on managing their procurement needs, and focus more time on running their business and serving their own customer needs," said Burton M. Goldfield, chief executive officer, Ketera. "By using Ketera′s consumerized, subscription-based applications, Convergys will be able to drive rapid user adoption across its entire global organization, extract maximum value from procurement and reduce corporate spend. They will also join the growing list of more than 40,000 users who are already gaining tremendous value from Ketera′s enterprise spend management solutions."

Next Steps

“ We selected the Ketera eRFX tool because it is quick to implement, cost effective and drives efficiencies into the sourcing process.  Its portal design streamlines the communication, document traffic and analysis associated with conducting our RFPs.  The entire Ketera package has allowed us to run more events with fewer resources, leading to increased procurement efficiencies. ” Michael Feeney Vice President, Corporate Procurement for U.S. Bank

“ When using a hard copy or .pdf system to manage our contracts, Luminex would sometimes miss key milestones.With Ketera Contract management we now have full contract compliance and sufficient advanced warning to take the appropriate actions in a timely fashion.  The Ketera solution also has resulted in huge time savings for us; deciphering language in a contract used to take us hours, now it takes us minutes. ” David Mendoza Director, Strategic Planning and Business Development Group for Luminex

“ We recognized an opportunity to enhance our purchasing process with state–of–the–art technology – without the up–front investment and ongoing resource commitment associated with the implementation of enterprise software. ” Mitch Platt VP Contract Services for Con-way

“ Ketera′s on demand solution is ahead of the competition – we will be able to implement the solution in weeks and we never have to worry about taking the system down to install upgrades or make changes. ” Steve Kenny Vice President Risk Management and General Services for Columbia Credit Union

“ From the beginning, Ketera explained everything to us, both from the technical and sales side. They′ve accommodated our needs and have been very helpful and responsive. ” Michael Kapeles Senior Supply Manager for Cabot Microelectronics

“ Not only does Ketera provide innovative solutions for spend management, they also offer high quality professional services that let you get the most from their solutions. Working with Ketera is like a breath of fresh air. ” Nick Walker Procurement Manager for BTP

“ Ketera's new solution is really an amazing innovation that will revolutionize the purchasing industry. ” Dian Trosclair VP of Supply Chain Management for ServiceMaster

“ Using Ketera, we've lowered our costs and improved our compliance with negotiated corporate contracts. By buying on contract, we typically see a ten percent reduction in cost. ” Jim Cebula Director of Global Purchasing for Kennametal

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