San Jose, Calif., January 13, 2009 - Ketera, the leading On Demand Spend Management provider, today announced that Convergys Corporation (NYSE:CVG), a global leader in relationship management, is the largest Business Process Outsourcing (BPO) company to implement the complete suite of spend management solutions from Ketera. Businesses are always seeking cost savings to increase business value and profitability - and many industry leaders like Convergys are leveraging Ketera's solution to help automate procurement processes, drive down spend on goods and services, and minimize on-premise infrastructure investments. The Convergys deployment is now live in North America with continued roll out expected globally.

With 75,000 employees around the globe, Convergys is one of the world's leading relationship management providers. As part of a strategy to improve operational efficiencies and gain a competitive edge for its services business, Convergys sought a single, standardized company-wide procure-to-pay system with a low-cost technology infrastructure investment.

Convergys Director of Global Procurement Operations Perneet Malhotra says the company is already realizing the benefits of Ketera's suite of spend management services. "Ketera was the vendor of choice that could help us standardize our procurement best practices on a single web-based platform," he says.

Convergys currently uses three Ketera solutions - procurement/invoicing, contract management and spend analysis. The procurement solution was rolled out to 1300 users and 800 suppliers. The contract management solution was rolled out in 14 weeks across North America, India and the Philippines. Convergys has also rolled out Ketera's spend analysis solution and will have access to Ketera's on demand procurement and payment tools.

Ketera Chairman and CEO Steve Savignano says that with this deployment, Convergys now adds over 3,000 users - including both buyers and suppliers - to the industry leading and rapidly growing Ketera community network.

"Convergys is one of the largest Business Process Outsourcers and its use of Ketera's technology platform and procurement best practices is helping it sustain market leadership even in a today's challenging economy," Savignano says. "Today's announcement further validates Ketera's vision for changing the economics of spend management by offering these capabilities in a Software as a Service model and demonstrates how companies of all types and sizes are turning to Ketera to improve their bottom line."

Ketera's Software as a Service (SaaS) based spend management suite includes spend analysis, sourcing, contract management, procurement and supplier management solutions to automate and improve operational efficiencies and supply chain efficiency. The system integrates information from a variety of sources including existing applications and data sources, such as PeopleSoft.

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“ We selected the Ketera eRFX tool because it is quick to implement, cost effective and drives efficiencies into the sourcing process.  Its portal design streamlines the communication, document traffic and analysis associated with conducting our RFPs.  The entire Ketera package has allowed us to run more events with fewer resources, leading to increased procurement efficiencies. ” Michael Feeney Vice President, Corporate Procurement for U.S. Bank

“ When using a hard copy or .pdf system to manage our contracts, Luminex would sometimes miss key milestones.With Ketera Contract management we now have full contract compliance and sufficient advanced warning to take the appropriate actions in a timely fashion.  The Ketera solution also has resulted in huge time savings for us; deciphering language in a contract used to take us hours, now it takes us minutes. ” David Mendoza Director, Strategic Planning and Business Development Group for Luminex

“ We recognized an opportunity to enhance our purchasing process with state–of–the–art technology – without the up–front investment and ongoing resource commitment associated with the implementation of enterprise software. ” Mitch Platt VP Contract Services for Con-way

“ Ketera′s on demand solution is ahead of the competition – we will be able to implement the solution in weeks and we never have to worry about taking the system down to install upgrades or make changes. ” Steve Kenny Vice President Risk Management and General Services for Columbia Credit Union

“ From the beginning, Ketera explained everything to us, both from the technical and sales side. They′ve accommodated our needs and have been very helpful and responsive. ” Michael Kapeles Senior Supply Manager for Cabot Microelectronics

“ Not only does Ketera provide innovative solutions for spend management, they also offer high quality professional services that let you get the most from their solutions. Working with Ketera is like a breath of fresh air. ” Nick Walker Procurement Manager for BTP

“ Ketera's new solution is really an amazing innovation that will revolutionize the purchasing industry. ” Dian Trosclair VP of Supply Chain Management for ServiceMaster

“ Using Ketera, we've lowered our costs and improved our compliance with negotiated corporate contracts. By buying on contract, we typically see a ten percent reduction in cost. ” Jim Cebula Director of Global Purchasing for Kennametal

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