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Ketera Technologies, Inc., and its subsidiaries and affiliates, ("Ketera") respect your privacy and is committed to protect the personally identifiable information that you share with us. This Privacy Statement details certain policies implemented throughout Ketera governing Ketera′s use of your personally identifiable information provided to Ketera via www.ketera.com ("Site") or otherwise. Personally identifiable information means any information that may be used to identify an individual, including, but not limited to, a first and last name, e–mail address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, username and password, and other information necessary to provide a service you requested.
Information Collection
Generally, you can generally visit our Site without revealing any personally identifiable information about yourself. Ketera collects personally identifiable information only when you voluntarily provide it to us, such as when you register with Ketera for a Ketera account, when you use certain Ketera products or services, when you register to attend a seminar or participate in an online survey, when you ask to be included in an e–mail or other mailing list, when you submit purchase order information, or when you submit an entry for a sweepstakes or other promotions, or when you submit your personally identifiable information to Ketera for any other reason. Access to certain areas of the Site, such as a Ketera account, is password restricted and to enter, you must register to receive a username login and password. The use of these areas of the Site, and the information or programs downloadable from these areas, may be governed by a separate written agreement with Ketera. Unless you request deletion of your personally identifiable information as specified below, your personally identifiable information may be retained by Ketera to verify your compliance with the applicable Ketera agreement, log software licenses granted, track software downloaded from those pages, or track usage of other applications available on those pages.
Notice and Opt–Out
Prior to making certain uses of your personally identifiable information, for example and without limitation, marketing, we may give you the opportunity to "opt out" of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your personally identifiable information in accordance with this Privacy Statement unless you take affirmative action to indicate that you do not consent, or opt–out, by clicking or checking the appropriate option or box included with certain marketing materials. In some cases, we may provide you with the opportunity to "opt in." This means we will require your affirmative action to indicate your consent before we use your personally identifiable information for purposes other than the purpose for which it was submitted.
Aggregate Information
When you browse the Site, you do so anonymously, unless you have previously indicated that you wish Ketera to remember your login and password. The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, IP addresses, and the domain names of our users′ Internet Service Providers, and we may analyze these data for trends and statistics in the aggregate, but such information will be in aggregate form only and it will not contain personally identifiable information. Such aggregate information is not linked to any personally identifiable information that can identify any individual person. We may use such aggregate information to analyze trends, administer the Site, track users′ movement, and gather broad demographic information for aggregate use.
Cookies and Tracking Technology
A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited, but the only personally identifiable information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. Like many other commercial Web sites, some parts of the Site use cookies to track user traffic patterns. We do this in order to determine the usefulness of our Site information to our users and to see how effective our navigational structure is in helping users reach that information.
If you prefer not to receive cookies while browsing our Site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of the Site if you do so. In particular, you may be required to accept cookies in order to complete certain actions on Site. You do not need to have cookies turned on, however, to use/navigate through many parts of the Site.
How We Use Information Collected
Ketera may use your personally identifiable information for the following purposes: to fulfill your requests for certain products and services, to personalize your experience on our Site, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you′d like to hear about either from us or from our business partners, to verify your authority to access the Site and certain password restricted areas and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.
Information Sharing and Disclosure
Ketera may share your personally identifiable information with Ketera service providers and vendors and other companies or people under any of the following circumstances: when we have your consent to share the information; when we need to share your information to provide the product or service you have requested; when we need to send the information to companies who work on behalf of Ketera to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or when we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you would like to hear about either from us or from our business partners (unless you have opted out of these types of communications). We will also disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to protect the safety of an individual, the public or this Site. We may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Ketera participates or to a purchaser of all or substantially all of Ketera′s assets. Such successor entity will be bound by the terms and conditions of this Privacy Statement.
Your Ability to Review, Update and Delete Your Account and Information
If you are a registered Ketera user, you can review, update and delete your personally identifiable information by accessing [Profile–Management–URL]. You may also request to review, update or delete your Ketera account or any of your personally identifiable information held by us by sending an e–mail to privacy@ketera.com.
Data Security
Your Ketera account information is password–protected for your privacy and security. Ketera safeguards the security of your personally identifiable information that you provide to us with physical, electronic, and managerial procedures. In certain areas of our Site, Ketera uses industry–standard SSL–encryption to enhance the security of data transmissions. While we strive to protect your personally identifiable information, we cannot ensure the security of the personally identifiable information you transmit to us, and so we urge you to take every precaution to protect your personally identifiable information when you are on the Internet. We urge you to change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. Your personally identifiable information may be stored and processed in the United States or any other country where Ketera is located.
Children and Privacy
This Site does not target and is not intended to attract children under the age of 13. Ketera does not knowingly solicit or collect personally identifiable information from children under the age of 13.
Third Party Sites
This Site includes links to other World Wide Web sites or resources ("External Web Sites"). Some of these External Web Sites may be co–branded with a Ketera logo, however, they are not operated or maintained by Ketera. Because Ketera has no control over External Web Sites and resources, you acknowledge and agree that Ketera is not responsible for the availability of such External Web Sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such External Web Sites or resources. You further acknowledge and agree that Ketera shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with use of or reliance on any such content, goods or services available on or through any such External Web Site or resource. Finally, you acknowledge that such External Web Sites usually have their own terms and conditions, including privacy policies, over which Ketera has no control and which will govern your rights and obligations with respect to the use of those External Web Sites.
Changes to this Privacy Statement
Ketera may need to update or amend this Privacy Statement from time to time. If so, we will post our updated Privacy Statement on this Site so that you are always aware of what personally identifiable information we may collect and how we may use this information. Ketera encourages you to review this Privacy Statement regularly for any changes. Your continued use of this Site will be subject to the then–current Privacy Statement. If we make any substantial changes in the way we use your personally identifiable information we may post a notice on this Site alerting you to the change.
Questions or Suggestions
If you have questions or concerns about our collection, use, or disclosure of your personally identifiable information, please e–mail us at privacy@ketera.com.
This Privacy Statement was last updated: 15–February–2007. |
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